Optimized CRM for targeted previous customer outreach, securing 3 contracts and boosting monthly
revenue by 10%, reflecting strategic re-engagement
• Performed risk analysis on client portfolios, advised on improved coverages, raising client satisfaction by
10%, demonstrating effective risk management strategy
• Executed a strategic content marketing plan via Xiaohongshu vlogs, increasing the prospects by 12% and
showcasing innovative market penetration

Implemented an analytics-driven approach to optimize pricing strategies across key product lines, resulting
in a 15% uplift in profitability by aligning price points more closely with customer value perception
• Developed a customer segmentation model, boosting conversion rates by 20% and enhancing engagement
• Conducted competitive analysis, guiding strategic improvements, and achieving a 5% market share
increase