(BBMSL Merchant Service Limited-A leading provider of payment IT solutions in Hong Kong)
Domain / Technologies
• Payment Tech
• Card & settlement System
• System Integration
• Enterprise Digital Modernization
1. Key Account Management:
• Managing key accounts
- Client satisfaction & relationship building
- Revenue, GP
• RFQ, RFP, Contract, SOW, and T&C handling
Track records highlight :
• 175% achieved of the company’s BU annual target by Renewing, Upselling, and Cross-selling
(Wilson Group HK, Watson Group HK, Decathlon, Chow Tai Fook Jeweler)
2. Project Management:
• End-to-End project cycle management (Plan, kick-off, execute, review, close)
- Provide a solution diagrams, WBS, Gantt chart, and functional spec
- Internal daily standup & weekly client meeting
- Manage the China office's workforce team
- Manage SIT, UAT, User Training, and project closing
- Handling change management
- Closing, billing, create project lessons learn
• Vendor management
Channels Management:
• Manage, coordinate, and drive sales through partner channels
• 30+ Integration Partners in POS /CRM /E-com /Mobile-com
• Co-pitching and solution consulting
3.Operation Management:
• Create/improve SOPs, supervise the account opening process and technical issues reported