Managing OEM/ ODM business programs, proposals and relationship of the account
Identifying revenue/ profit growth opportunity. Forecasting and setting revenue/ profit target quarterly and annually
Negotiating with client on product pricing, available global market share and non-recurring expense at each project phase
Working closely with multiple functional teams, including supply chain, account receivable/ account payable, quality control
and procurement, internally and externally to ensure overall business account stability
Developing mitigation plan of China/ US tariff and managing multiple manufacturing sites transfer projects to ensure
continuity of supply

Analyzes current operating plan to determine sales opportunities for improving the operations process and workflow
Conduct sales and marketing strategies in order to maintain customer retention and loyalty
Able to expand markets through conducting customer satisfaction processes to ensure a great customer experience
Sets the standard for service expectations by demonstrating skill and care when selecting, scheduling, training, developing,
mentoring, managing and leading.

Continued application development and maintaining of back-end service for the IBM Cloud App Management team
which is a cloud-native platform that is built on a microservices architecture to offer a comprehensive infrastructure
monitoring solution
Working directly with devops teams for separate products in support of service maintenance and issue resolution
Development and maintaining of automated CI/CD systems and tools to enable and improve testing and deployment to create
a continual loop from development to production.
Developing and maintaining Cloud Pak Operator and Performance Monitoring Operator for Multi-cloud Management
including Helm Operator and Go Operator to improve the deployment experience and performance
Providing on-demand features each release for owners of other services in our offering deployment/support architecture
and Operations teams through performance improvements, log generation, and automated error notification
Almost daily interaction with fellow developers and testers around the world to synchronize efforts and meet release
schedules

Created a microservice that can generate reliable and consistent data for any demo and testing purpose that works with any
API driven microservice architecture
Reduced the demo cost by more than 70% by alleviating the necessity of multiple virtual machines and the need for
collection of agent data from business partners
Created CI/CD pipeline using Jenkins and Docker to model the automation process
Deployed the project into Kubernetes cluster for easier containers management

Worked on developing cross-platform mobile application "Ditty" for both iOS and Android with Model-View-ViewModel
(MVVM) pattern and .Net framework, programmed with C# in Xamarin
Implemented sever-side account services, video uploading and storing service with JavaScript in Node.js