Assisting customers in getting into their own, brand-new EV
Contacting new leads (ranging from cold, warm & hot) and pitching them on the benefits of a Salary Sacrifice vehicle
Delivering excellent customer experience at all times
Outreach & prospecting to find new leads and companies which an EV Salary Sacrifice scheme would suit
Demonstrating needs-based selling to ensure that all clients are happy and that they have got the car which best suits their needs
Pitching home charges which would be best suited to the individual customer's needs
Having an exceptional business and technical knowledge so I can effectively communicate and sell to customers
Complaint handling
Arranging for charges installs with our sister company Octopus Energy Services
Using a variety of tech tools & CRMs such as Pipedrive, Notion, Google Suite & Teams
Managing my diary in such a way that I am consistently utilizing my time efficiently
Undertaking training and development of new starters
Attending events such as job fairs and corporate meets to sell our product in person
Consistently exceed the target, all whilst having customer service KPIs sitting at 5*
Communicating with other areas of the business to ensure that updates are delivered as efficiently as possible
Hosting team meetings with product updates
Conducting Launch Webinars to employees of companies, varying in size from 10 - 500 attendees

Headhunt candidates for many executive searches, reaching out to them via cold calling, emailing, oi InMail
Building a personal pipeline of sales, and monitoring their progress until completion
Excelling at business development, establishing rapports with new clients, arranging & conducting introductory meetings, selling our services, and ultimately signing the account

Senior Sales Consultant (promoted from Sales Consultant)
Dexteis, Oct ‘18 - Jan ‘22
Registering and managing applicants, adhering to GDPR regulations.
Cold calling and prospecting
Managing two trainees
Conducting Market Appraisals on properties of a variety of values and managing an ongoing relationship with the client until the property sale has been transacted.
Arranging and carrying out viewings, managing a dense daily with rigid time constraints.
Overseeing sales and the conveyancing process by liaising with all interested parties (vendor, purchaser, brokers & solicitors), to ensure sales are progressed and proceeding in accordance with the agreed timescales.
Taking offers for purchases, and putting forward bids to vendors, as per the legislation stipulated in the Estate Agents Act 1979.
Negotiating difficult circumstances and people alike, to achieve the expected or desired outcome.
Consistently meet and exceed KPIs and targets laid out by my managers in accordance with previous years performance.