职位描述：

1) Responsible for the tele- and on-site technical support and after sales support.

2) Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.

3) Reporting and following up with head office in relation to product failure with clear descriptions

4) Evaluating PV plant performance by studying operation data on a regular basis

5) Pro-actively work with installers & retailers and provide them best-in class customer experience.

6) Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.

任职要求：

1) Bachelor degree or above: must be electrical or electronics background.

2) Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootings

3) Strong ability to analyze and solve problems independently.

4) Reliable and self-motivated

5) The ability to learn new technologies quickly

6) Strong Microsoft office skills

7) Ability to work effectively in a team environment,

8) Excellent communication skills

9) A friendly, positive and customer-driven attitude

10) Excellent time management and organizational skills

11) Adapt to frequent travel