1. Provided prompt, courteous service to every individual entering showroom.
2. Generated personal sales to meet or exceed established sales goals.
3. Supervised inventory and placed orders to replenish low running supplies.
4. Directed sales on how to display furniture and other items so that setups looked inviting.

Observe and apply policies and procedures, ensuring that all directives are observed in the
store.
• Oversee efficiency of every area of the store
• Ensure excellence in the sales ritual, supervising all customer service and assistance
activities
• Ensure impeccable aesthetics in the store (whether open or closed), organizing the store
product displays in collaboration with the Visual Department, and requesting any needed
technical maintenance.
• Recruit store staff and manage their integration into the team.
• Monitor the performance of each sales assistant and assess their contribution to store
revenues by, carry out year-end staff evaluations, implement and monitor staff training
programs to enhance product competency, customer service, sales technique, stock
management and ensure that all tasks are performed in an efficient and effective manner.

1. Trained new staff on correct procedures, compliance requirements and performance
strategies.
2. Oversaw front desk operations with eye for hotel reputation, staff productivity and
operational efficiency.
3. Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
ACCOMPLISHMENTS Supervised team of 9 staff members.