Leading a team of 200+ associates, providing guidance, coaching, and support to ensure that
team members are adequately trained and have the necessary skills can lead to smoother
processes.
• Forecast labor needs, coordinates staffing levels, and implements initiatives for continuous
improvement and meeting business objectives.
• Monitor and analyze key performance indicators (KPIs) related to productivity, quality, and
safety. Make informed decisions related to ad-hoc tasks that require immediate attention for
improvement and implementing action plans accordingly.
• Conducting regular audits or assessments of processes and procedures that will help identify
deviations from standard practices and areas where improvements are needed.
• Prioritized customer satisfaction by ensuring timely and accurate order.
• Collecting and providing data to HR and Compensation teams, which can be used to assess the overall
performance of the team and make data-driven decisions regarding compensation.
• Provide input and support to ensure that compensation reporting reflects the contributions and
achievements of the team members.

Managing the restaurant's budget, including monitoring expenses, controlling costs,
optimizing revenue generation, analyzing sales/financial data to make informed decisions.
• Creating advertising campaigns, leveraging social media platforms, and collaborating with local
organizations or influencers to enhance brand visibility.
• Hiring, training, and supervising employees at all levels, such as servers, cooks,
hosts/hostesses, and support staff. Ensure that compliance policies and procedures are
understood, and report any compliance violations or concerns to higher management.
• Ensuring efficient workflow, managing staffing levels, coordinating with kitchen staff, and
maintaining high-quality service standards and a clean and sanitary environment in
accordance with health department regulations with regular inspections and compliance.
• Oversee inventory levels and manage supplies.
• Establish relationships with suppliers and negotiate contracts.

Conduct market research to identify trends and customer preferences in luggage
design and features. Analyze sales data and marketing strategies based on
demographics and geographic regions to identify target markets and potential areas for
expansion.
• Collaborate with designers and engineers to create innovative and functional luggage
designs with Figma and Adobe XD.
• Manage the development process, from concept to prototype, ensuring adherence to
timelines with tools like Trello, Asana and Jira.
• Establish relationships with material suppliers and negotiate favorable terms. Coordinate
with suppliers to ensure timely delivery of components and materials. Evaluate the
efficiency of the supply chain in delivering products to retailers and customers.
• Implement and monitor quality control processes to guarantee the production of durable
and aesthetically pleasing luggage.
• Develop and manage project budgets, tracking expenses related to materials,
manufacturing, and other project costs.
• Analyze the market performance of newly launched products. Collect customer feedback
and incorporate insights into future product iterations with SurveyMonkey.

Develop and implement effective sales strategies to meet or exceed sales targets and maximize
revenue for luggage products.
• Manage and lead a team of sales associates, providing guidance, training, and motivation to ensure
they meet their individual and collective sales goals.
• Oversee inventory levels, ensure stock availability, and manage replenishment to prevent stockouts or
overstock situations.
• Coordinate with visual merchandisers to create appealing and organized displays that showcase
luggage products effectively.
• Ensure high levels of customer satisfaction by providing exceptional service and resolving customer
complaints or issues promptly.
• Create and manage employee schedules to ensure adequate coverage during peak business hours and
optimize labor costs.
• Work with luggage suppliers and manufacturers to negotiate favorable terms, manage product returns,
and resolve any supplier-related issues.
• Utilize CRM tools to maintain customer databases and develop strategies for customer retention.