Requirements

 Essential Duties & Responsibilities

· Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives

· Research key customer desires and business needs 

· Recommendations for solutions for clients’ needs and wants

· Ensure delivery of ordered products received in a timely manner

· Serve as point of contact for key customers and internal teams

· Effective resolution of customers' concerns and complaints

· Provide data regarding customers' feedback on service, technology and product delivery

· Research and source new potential clients

· Measure, track and analyze key account metrics

· Creating reports requested from Senior management

· Keep abreast of industry and market trends and best practices

· Playing an integral role in new business pitches and holding responsibility for the effective on-boarding of new clients

· Responsible for the development and achievement of sales through the direct sales channel

· Focusing on growing and developing existing clients, together with generating new business

· Create business plans for all current and opportunity tender business

· Key interface between the customer and all relevant divisions

· This role will require 30% to 50% travel 

· Other duties as assigned

Qualifications

· Able to multitask, prioritize, and manage time efficiently

· Goal-oriented, organized team player

· Encouraging team and staff; able to mentor and lead

· Self-motivated and self-directed

· Experience in the field of account management advantageous

· Well-developed communication as well as presentation skills

· Excellent customer-orientation and networking skill

· In-depth understanding of company key clients and their position in the industry

· Eager to expand the company with new sales, clients, and territories

· Ability to multitask and manage more than one client account

· Ability to successfully negotiate business conditions

· Ability to oversee all details of concurrently running projects

Education and/or Experience

· Bachelor’s degree in engineering, marketing, business administration, sales, or relevant field; master’s degree preferred, technical background is highly desired

· Five plus years’ previous work experience in sales, management, key account management, or relevant experience in Commercial Vehicle, Off road / Off highway, Automotive, Electrical Vehicle industries